I love me some Chick-Fil-A. In fact, I think if you don't then you should really question your salvation. Ok, not really, but dang its good. I was thinking about my experiences (nearing a billion maybe?) at "The Chick" and was evaluating what the church could learn from this fine dining establishment. Hear are the first 5 of 10 that I thought of:
- A Great Product. Been eating there for 2 decades and can count on no fingers the times I didn't like it. The Church has the BEST PRODUCT on earth in Jesus! Treat it as such! (No I am not belittling Jesus to a product....I hope you know where I am coming from...sheesh)
- Consistency. No matter where I go, there is a consistent feel about the experience. As more churches go Multi-site, and even those that aren't, are you consistent with your attenders or confusing?
- Leadership Development. I went to Clemson, which is apparently a pre-requisite for operating a CFA (kidding....sort of). But the thing I love hearing is the development that takes place, from the stores to the Corporation. The church should be doing the same thing. By the way, if you want to learn DIRECTLY from Dan Cathy go to BackstageLeadership.com and you can learn from a ton of people.
- Community Involvement. I feel like I am always hearing or seeing something that is Sponsored by CFA. Golf Tournaments to Food drives, it seems they are ALWAYS involved. The Church should be the same. ACTIVE in the community in which it is located, evaluating needs and attempting to meet them.
- Honesty. For me this is a big one. I can honestly say that in my years of experiences, I have had MAYBE three experiences that were less that outstanding, and it was never because the food was bad...it was perhaps in incorrect order. But never did they get upset. They just admitting the mistake and corrected it, even giving me coupons for MORE CFA. Makes me wish they'd mess up more often :). The Church is run by people, therefor it will make mistakes. The best we can do as a church is admit that and correct it when we do - and have the GRACE to share with people when THEY mess up.